SaaS uses the internet to deliver applications, managed by a third-party vendor, to end users. The majority of SaaS applications run directly through a web browser, so they don’t require local software on endpoints.

Due to its web delivery model, SaaS eliminates the need to have IT staff download and install applications on each individual computer. With SaaS, vendors manage all potential technical issues, such as data, middleware, servers, and storage, resulting in streamlined maintenance and support for the business.

SaaS provides lots of advantages to organisations and its users by massively reducing the time and cost spent on laborious tasks such as installing, managing and upgrading software. This frees up plenty of time for IT teams & staff to focus on more internally critical issues within the organisation.

Common uses for SaaS:


  • Start-ups or small companies that need to launch & transact quickly and don’t have time for server issues or software complexities

  • Short-term projects that require quick, easy and affordable collaboration

  • Applications that aren’t needed too often, such as audit software

  • Applications that need to support both office and mobile workforces


SaaS Benefits

  • Managed from a central location

  • Hosted on a remote server

  • Accessible over the internet

  • Users not responsible for hardware or software updates

  • Promotes use of mobile devices and BYOD

  • Generally 99% or higher uptime