HybrIT Services a proud partner of CentrePal, celebrates their recent achievement in attaining the Microsoft Teams Certified Contact Centre Solution designation. This certification underscores our joint commitment to providing high-quality and reliable contact centre solutions within the Microsoft ecosystem.
“I am delighted with this announcement, the HybrIT team have been working with the CentrePal for some time and have been very impressed with the quality and flexibility of the solution” states Nigel Cox – HybrIT Services CTO. "CentrePal's certification enriches our ability to provide advanced and reliable solutions to our clients, integrated seamlessly and natively with Microsoft Teams."
CentrePal's achievement as a Microsoft Teams Certified Solution is not just an accolade; it reflects the platform's readiness for complex contact centre environments, ensuring high performance, security, and reliability. As a partner, HybrIT Services are well placed to offer these advanced capabilities to our customers and Partners, bolstered by CentrePal's native Microsoft Teams experience and comprehensive feature set for diverse contact centre needs.
For more information on how HybrIT and CentrePal can elevate your customer engagement, contact firstname.lastname@example.org.
HybrIT Services have extensive experience in architecting, implementing, and supporting complex contract centre environments for housing associations, banks, colleges, universities, and government regulated organisations across the UK.
Their specialism lies in delivering seamless integrations between Microsoft Teams and contact centre solutions to create a hub for internal and external customer connections across multiple modes of communication including chat, video meetings, and calling.
CentrePal, a Melbourne, Australia based company, revolutionises contact centre operations by seamlessly integrating with Microsoft Teams. As a native, and Microsoft Certified solution, CentrePal enhances Microsoft's leading collaboration tool into a robust, cloud-based contact centre, providing omnichannel capabilities and unparalleled user experience.
Sam Cobley, Group Marketing Manager, HybrIT
Tim Suley Product Marketing Manager, CentrePal