Replace your phone system with Teams
Microsoft Teams is an industry leading collaboration solution which provides Enterprise features such as IM, Presence, Audio, Video and Web Conferencing. Calling plans from HybrIT enable you to make phone calls from your Teams client, cutting costs and complexity.
Voice experts in multiple platforms
Microsoft Teams helps your team stay organised and have conversations all in one place. Using the HybrIT cloud-hosted Teams Voice-as-a-Service platform in conjunction with Microsoft Teams will allow your organisation to use the calling features of Teams in a more flexible and cost-effective way.
Hosted in Microsoft Azure across multiple data centres and regions for high availability.
HybrIT SIP services are provided by some of the largest and most trusted carrier providers in the UK and 50 other countries.
Migrate in just a few days, existing numbers are easily ported into the service using a regulated process.
Choose from a range of new number options if required.
Voice platform fully managed, supported and monitored by HybrIT managed services.
Flexible capacity based on short term requirements.
Option to add Teams enabled phones, headsets and conference rooms to enhance the Teams experience.
Reduction in resources and licensing costs.
Reduced call costs compared to ISDN.
Reduced complexity – one solution for all your Unified Communications.
Resilient Topology & Service Overlay
HybrIT is what makes the difference between great technology and an outstanding Service. We take the complexity out so you can focus on running your business.
HybrIT provides high standards of phone interoperability with useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.
We deliver capabilities and empower agents with Contact Centre features such as call recording, real-time translation, IVR, supervisor, reporting and wallboards.
What is Teams Direct Routing?
Teams Direct Routing is a feature of Microsoft Teams that enables organisations to connect their own Session Border Controllers (SBCs) to Microsoft's Phone System in Office 365, allowing them to make and receive calls to and from external phone networks. This feature allows organisations to use their own telephony infrastructure with Microsoft Teams, rather than relying solely on Microsoft's Calling Plans, which can offer cost savings and more flexibility in terms of carrier selection and feature availability. With Teams Direct Routing, organisations can leverage their existing investments in telephony while also taking advantage of the collaboration and communication capabilities of Microsoft Teams.
Certified Teams Devices
Ask us about our range of certified Teams devices to enhance the experience.