Microsoft Surface
Servicing, Repairs &
Maintenance
Surface repair by a Microsoft authorized service provider
As an Authorized Service Provider (ASP), HybrIT Services work closely with Microsoft to help resolve issues that might occur with your Microsoft devices. We perform repairs on behalf of Microsoft, have direct access to Microsoft support, and use genuine Microsoft parts.
Trusted Surface Repairs
Built with integrity by design, the latest generation of Microsoft Surface devices are now easier to repair and maintain, providing business customers with greater flexibility while extending the use of devices.
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​HybrIT is one of the UK's few independent Microsoft Surface Authorised Service Providers. Our Microsoft-trained team provide comprehensive maintenance and repairs for Surface devices, prolonging their life and saving you money on new hardware.
You can get a full list of the components that can be repaired​ on the Surface for Business website.
Hardware Services
Warranty Repairs
Handling repairs and replacements for Surface devices under warranty.
Diagnostics and Troubleshooting
Offering detailed diagnostics and troubleshooting for device issues.
Out-of-Warranty Repairs
Providing repair services for Surface devices not under warranty.
Hardware Upgrades
Performing hardware upgrades to enhance Surface device performance.
Software and Data Services
Software Support
Fixing software issues, including operating system updates and installations.
Device Imaging and Deployment
Assisting with setup and deployment of Surface devices in organisations.
Data Recovery
Recovering data in case of total failure.
Preventive Maintenance
Conducting routine maintenance to prevent issues and prolong device life.
Our Service & Repair Centre
HybrIT’s Service & Repair Centre takes advantage of tools such as Intune and Autopilot to provide a smooth process for end users, ensuring a positive perception of IT service delivery within your organisation.
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We can even present a self-service replacement solution for eligible users, reducing click-to-desk time. Once the user has chosen their delivery slot, they will receive a brand new device from your stock, which fully configures and deploys itself with your bespoke applications, policies and data.
