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Microsoft Teams Voice-as-a-Service Logo

Microsoft Teams Voice-as-a-Service

Cloud Hosted Direct Routing starting from as little as £2.47 PUPM

Simplify your unified communications

Teams Direct Routing from HybrIT allows your team to make and receive phone calls directly from Microsoft Teams. This allows you streamline your communication infrastructure, simplify your management processes, and improve collaboration between team members.


High Availability

Hosted in Microsoft Azure across multiple data centres and regions.

Fully supported

The voice platform fully managed, supported and monitored by HybrIT managed services.

UK calls included

Includes all calls to UK landline, mobile and 03 numbers. Other calls are charged per our published rate card.

Migrate in days

Your existing numbers are easily ported into the service using a regulated process.


Flexible capacity based on your short term requirements.

50+ countries

We support calling from over 50 countries. Ask us for the full list.

Trusted carriers

HybrIT SIP services are provided by some of the largest and most trusted carrier providers.

Number options

Choose from a range of new number options if required.

Save money

Massively reduced costs compared to traditional ISDN lines.

How it works

Teams Direct Routing is a feature of Microsoft Teams that enables organisations to connect their own Session Border Controllers (SBCs) to Microsoft's Phone System in Office 365, allowing them to make and receive calls to and from external phone networks. This feature allows organisations to use their own telephony infrastructure with Microsoft Teams, rather than relying solely on Microsoft's Calling Plans, which can offer cost savings and more flexibility in terms of carrier selection and feature availability.


With Teams Direct Routing, organisations can leverage their existing investments in telephony while also taking advantage of the collaboration and communication capabilities of Microsoft Teams.


The HybrIT call plan is a per-user monthly service and includes all calls to UK landline, mobile and 03 numbers. Other calls are charged per our published rate card.

HybrIT TVaaS Diagram
Price PUPM
> 150
151 to 300
301 to 500
501 to 1,000
Contact us

Enhance your Teams calling experience

We can supply a wide range of Teams enabled phones, headsets and meeting room equipment to take your communications setup to the next level.

Microsoft Teams Compatible Devices

Additional bolt-ons

Call recording

Retain call recordings for up to 1 year. Setup and configuration takes just a day. No commitment with rolling monthly contracts.

Managed Teams Voice

HybrIT will configure and manage your Teams Voice service. We will troubleshoot any issues with call quality plus do all the moves, adds, changes and deletes for users and call queues.

Callback form

Arrange a callback

Speak to one of our Unified Comms experts today to find out how switching to Teams-voice-as-a-Service will cut costs and complexity.

Yealink Desktop Phone

Thanks, we'll be in touch soon!

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