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Voice Services
 

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Microsoft Teams is an industry leading collaboration solution which provides Enterprise features such as IM, Presence, Audio, Video and Web Conferencing. Adding calling plans from HybrIT enables a fully Enterprise Voice (PSTN) solution.

Microsoft Teams is a collaboration solution that helps your team stay organised and have conversations all in one place. Using the HybrIT cloud hosted direct routing platform in conjunction with Teams will allow your organisation to use the calling features of Teams in a more flexible and cost-effective way. HybrIT can have a full PSTN calling service up and running within a few days. 

 

  • HybrIT leverage a proven supported architecture

  • HybrIT host Session Border Controllers in Microsoft Azure across multiple data centres regions for high availability

  • HybrIT SIP Services are provided by leading SIP service providers, utilising the largest and most trusted SIP providers in the UK

  • Existing Numbers are easily ported from recognised Ofcom regulated legacy providers

  • HybrIT can provide you with a range of new number options as required

  • Voice platform fully managed, supported and monitored by HybrIT managed services 

  • Seamless support with Teams Voice and Office 365 support options

  • Flexible capacity based on short term requirements

  • HybrIT can provide Teams enabled phones from Personal to Large Conference Rooms to enhance the Teams experience

  • Reduction in Hardware, Resources and Licensing Costs

  • Reduced Call Costs compared to ISDN

  • Reduced Complexity – 1 solution for all your Unified Communications

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Managed Service

HybrIT is what makes the difference between great technology and an outstanding Service. We take the complexity out so you can focus on running your Business.

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Hardware Agnostic

HybrIT provides high standards of phone interoperability with useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.

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Contact Centre

We deliver capabilities and empower agents with Contact Centre Features such as Call recording, Real-time Translation, IVR, Supervisor, Reporting and Wallboards.

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