HybrIT Services accepted onto the DWS2 Framework

HybrIT Services is proud to announce that we have been named as a supplier on the NHS Shared Business Services (NHS SBS) Digital Workplace Solutions 2 (DWS 2) Framework Agreement.

This achievement represents an exciting opportunity for HybrIT to expand its work supporting the UK public sector with advanced technology solutions that improve efficiency, strengthen infrastructure, and add measurable social value.

What is the DWS 2 Framework?

The DWS 2 framework is one of the UK’s key public sector procurement agreements, managed by NHS SBS. It provides an approved route for public sector organisations to procure a full range of IT and digital workplace solutions without having to run lengthy, complex tenders.

Valued at approximately £2.5 billion over its four-year term, DWS 2 supports the NHS and wider public sector in modernising digital infrastructure, improving connectivity, enabling hybrid working, and achieving better value for money through trusted suppliers.

“NHS Shared Business Services are delighted to announce the launch of Digital Workplace Solutions 2. This is the replacement framework agreement for our hugely successful Digital Workplace Solutions Framework Agreement, which has been used by 90% of NHS Trusts and several hundred wider Public Sector Organisations. The replacement will build on this success and support the NHS and wider public sector with meeting the significant challenges they face from a technological standpoint."

NHS Shared Business Services

The Framework Agreement operates a single lot structure and provides a range of IT infrastructure, hardware, and software areas. This includes; servers, storage, data centre infrastructure, switches, back-up and recovery, client devices, virtualisation platforms, VDI connection protocol, virtualisation management, session broker, desktop operating systems, application virtualisation, profile and data re-direction, client access licenses, environment specific application software, application validation, and software including complete off the shelf, third party, niche and bespoke, security products, professional services/consultancy/implementation services, networking, maintenance and management, training and all other associated services and peripherals.

The DWS 2 Framework Agreement offers public sector organisations a single, compliant route to procure end-to-end digital workplace solutions, from design and build to delivery and ongoing management.

Who Can Use the DWS 2 Framework Agreement?

The DWS 2 framework can be used by all UK-based public sector organisations, including but not limited to:

• NHS Trusts and NHS Foundation Trusts

• NHS England and NHS Improvement

• Clinical Commissioning Groups and Integrated Care Systems (ICS)

• Local authorities and councils

• Central government departments and agencies

• Education institutions, schools, colleges and universities

• Emergency services (police, fire, ambulance)

• Charities and not-for-profit organisations

• Housing associations

• Devolved administrations and other public sector bodies

HybrIT already supports more than ten NHS Trusts and divisions across the UK, delivering infrastructure, managed services and digital transformation projects that improve clinical workflows, enhance cyber resilience and enable better patient care. Joining the DWS2 Framework Agreement strengthens HybrIT’s ability to expand that support further across the NHS and wider public sector.

Benefits of Using the DWS 2 Framework Agreement

Approved organisations using the framework can reap multiple benefits including:

• Supports Digital Transformation: Supports digital transformation by modernising digital infrastructure and offering both off-the-shelf and bespoke software to enable digital operations.

• High value software contracts: Compliant vehicle for procuring high value software contracts, making it a user friendly and cost-effective Framework Agreement for procuring software such as Microsoft Enterprise Agreements.

• Establishes strong digital foundations: Provides the support to establish strong digital foundations, which is key to adopting advanced technologies like artificial intelligence (AI) and Internet of Things (IoT), which demand high processing power and data capacity.

• Effective delivery: Ensures the delivery of effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas.

• Cyber Essentials: All suppliers meet all necessary standards, including Cyber Essentials, ISO 27001, ISO 14001, ISO 9001, safeguarding your organisation.

• Niche software contracts: Access to market leading resellers, many of which consist of large partner networks giving customers the power to compliantly award for the more niche software contracts.

A British MSP Dedicated to the UK Public Sector

HybrIT’s inclusion on the DWS 2 Framework Agreement reinforces our role as a trusted technology partner for public sector organisations, demonstrating our proven capability, technical expertise, and commitment to excellence within regulated environments.

This accreditation allows public sector clients to procure HybrIT’s services through a recognised, compliant route—saving time, resources, and ensuring best value.

As a privately owned British SME and managed service provider, HybrIT is dedicated to helping public sector organisations modernise, improve efficiency, and deliver meaningful social impact. We focus on enabling technology that:

• Improves accessibility and citizen services

• Enables modern, flexible working

• Strengthens data protection and cyber security

• Supports sustainability and social value goals

Our work is guided by core principles:

• Public service focus: delivering outcomes that benefit communities

• Partnership: working collaboratively to solve real challenges

• Integrity: providing transparent, UK-centric services

• Innovation: using modern technologies to create future-ready organisations

• Social value: ensuring every project has a positive impact

Being part of DWS 2 confirms HybrIT’s ability to meet the public sector’s highest standards of security, compliance, and service excellence.

Looking Ahead

HybrIT is proud to support digital transformation across the UK public sector, helping organisations deliver better outcomes for their teams and communities, to find out more visit our public sector page.

As a one of the limited number of SMEs on the framework, HybrIT is in a notable position to engage with customers with its enterprise level portfolio of services and capability, while maintaining the agility, flexibility and personal touch which you get from SME engagement.

Public sector organisations can now access HybrIT’s services directly through the DWS 2 framework. To discuss how we can support your digital initiatives, contact our public sector team today.